Pluto Migration to new Shadow server - Page 2 - Dotable

SniffTheGlove · 6th July 2008, 02:46 PM

Thank you I will try.

I have also noticed that my SpamAssign user_prefs file is not being read as I have suddenly received spam.

Now the subject line is not being changed according to user_prefs. In the config file I rewrite the subject as [SPAM_HITS] and then I have account level filters that work on that header and if over 10 delete the spam. I also have email clients that have mail fileters that work with the modified subject line.
As all Spam is now being rewritten as ***SPAM***

See below for example Spam
X-Spam-Status: Yes, score=18.0
X-Spam-Score: 180
X-Spam-Bar: ++++++++++++++++++
X-Spam-Report: Spam detection software, running on the system "shadow.dotcolo.com", has
identified this incoming email as possible spam. The original message
has been attached to this so you can view it (if it isn't spam) or label
similar future email. If you have any questions, see
/usr for details.
Content preview: Live the life of a rock star with your increased length and
girth VPXL - Penis Enlargement Made Easy NOD32 3194 (20080617) Information This message
was checked by NOD32 antivirus system. Antivirus Software - Eliminate viruses with ESET NOD32 Antivirus and ESET Smart Security [...]
Content analysis details: (18.0 points, 5.0 required)
pts rule name description
---- ---------------------- --------------------------------------------------
4.0 URIBL_JP_SURBL Contains an URL listed in the JP SURBL blocklist
[URIs: listover.com]
2.0 URIBL_BLACK Contains an URL listed in the URIBL blacklist
[URIs: listover.com]
0.0 LOW_PRICE BODY: Lowest Price
0.0 STOX_REPLY_TYPE STOX_REPLY_TYPE
3.0 RCVD_IN_XBL RBL: Received via a relay in Spamhaus XBL
[190.65.41.250 listed in zen.spamhaus.org]
0.9 RCVD_IN_PBL RBL: Received via a relay in Spamhaus PBL
1.1 DATE_IN_PAST_06_12 Date: is 6 to 12 hours before Received: date
2.0 BAYES_80 BODY: Bayesian spam probability is 80 to 95%
[score: 0.8816]
1.9 INVALID_MSGID Message-Id is not valid, according to RFC 2822
0.1 RDNS_NONE Delivered to trusted network by a host with no rDNS
3.1 FORGED_MUA_OUTLOOK Forged mail pretending to be from MS Outlook
X-Spam-Flag: YES
Subject: ***SPAM*** Low Prices On Enlargement.

I have looked at my user_prefs file on the server and it is correct, just not being read.

SniffTheGlove · 6th July 2008, 03:02 PM

Quote:

Originally Posted by SniffTheGlove

Thank you I will try.

OK, removing the AddType entry worked and go some sites working hoever some site have embedded php code within the htm and still need nunning through the php processor.
What now needs to go into the .htaccess file? I have tried
AddType application/x-httpd-php5 .htm but this does not work.
Help

Wish there was a heads up about these changes and things that might break.

I can not believe that I am the only one effected.

Also to confirm in my previous post the spamassign problem happens on other domains (ie customers) within my account.

SniffTheGlove · 6th July 2008, 03:10 PM

Quote:

Originally Posted by SniffTheGlove

Also, my Cron jobs are missing

Going to Cron Jobs in cPanel I get

/usr/bin/crontab permissions are wrong. Please set to 4755

SniffTheGlove · 6th July 2008, 03:38 PM

Quote:

Originally Posted by SniffTheGlove

OK, removing the AddType entry worked and go some sites working hoever some site have embedded php code within the htm and still need nunning through the php processor.
What now needs to go into the .htaccess file? I have tried
AddType application/x-httpd-php5 .htm but this does not work.
Help

I have just tried
AddType application/x-httpd-php .htm but this still does not work.

See Welcome for what happens.

Thanks

Spider · 7th July 2008, 07:11 AM

With all due respect to the dotable team -
Would it be possible to give us a bit more notice via EMAIL when these changes are going to be made?

I have accounts on two different servers that were changed over and the first time, I only got an email a few hours before the change. This time, I only got an email after the change had already been made. This makes things especially difficult when you have clients who manage their own DNS. I have gotten quite a few angry emails from customers after these server changes, after their site suddenly drops offline.

I realize that you post this stuff a bit earlier on your forums, but quite honestly, I don't have time to read through the dotable forums every single day. When information like this is SO important, couldn't it be emailed to customers who will be effected? Seems like it would be simple enough to set up PHPlist with a list of customers on each server, then do a mass mailing as soon as something like this comes up.

I've really enjoyed my hosting experience with dotable and everything else runs great, but this "notification system" really seems to need an overhaul.

dkg · 7th July 2008, 07:30 AM

Spider,

You should subscribe to the forums specific to the servers your accounts are on and specify instant email notification. I believe this is mentioned somewhere in the Knowledge base as the best way to keep up on any announcements regarding your server.

Dotable Steve · 7th July 2008, 07:33 AM

Yes, thats how our support system works and the details came in the welcome email. All announcements and support per server for outages etc are all relayed in each servers forum - that's our mailing list

Subscribe to your server forum

Spider · 7th July 2008, 08:44 AM

Thanks for the tip Dave and Steve. Very helpful!

Steve- I've been a member since 2006 and apparently you weren't mentioning this in the welcome email then. Neither of my welcome emails(I still have 'em) mention subscribing to the server forum for important announcements, nor do they have the link that you provided above.

Either way, now that I know, I'll set it up.

Spider · 7th July 2008, 09:14 AM

Another question- Since the move, file_get_contents and fopen seem to be disabled in PHP, even for local files. Is this change permanent, requiring all scripts to be rewritten for curl instead?

SniffTheGlove · 7th July 2008, 09:40 AM

Steve has now fixed the problem I had with user_prefs.

The new server has a global file that it uses and not allows local copies to be used. Steve has fixed it for me to now continue with my local copies.

Thanks

Also Cron permission has been reset.

Thanks

Everything seems OK until the next time

6th July 2008, 02:46 PM	#11 (permalink)
SniffTheGlove Member Join Date: Dec 2006 Location: UK Posts: 76	Thank you I will try. I have also noticed that my SpamAssign user_prefs file is not being read as I have suddenly received spam. Now the subject line is not being changed according to user_prefs. In the config file I rewrite the subject as [SPAM_HITS] and then I have account level filters that work on that header and if over 10 delete the spam. I also have email clients that have mail fileters that work with the modified subject line. As all Spam is now being rewritten as *SPAM* See below for example Spam X-Spam-Status: Yes, score=18.0 X-Spam-Score: 180 X-Spam-Bar: ++++++++++++++++++ X-Spam-Report: Spam detection software, running on the system "shadow.dotcolo.com", has identified this incoming email as possible spam. The original message has been attached to this so you can view it (if it isn't spam) or label similar future email. If you have any questions, see /usr for details. Content preview: Live the life of a rock star with your increased length and girth VPXL - Penis Enlargement Made Easy NOD32 3194 (20080617) Information This message was checked by NOD32 antivirus system. Antivirus Software - Eliminate viruses with ESET NOD32 Antivirus and ESET Smart Security [...] Content analysis details: (18.0 points, 5.0 required) pts rule name description ---- ---------------------- -------------------------------------------------- 4.0 URIBL_JP_SURBL Contains an URL listed in the JP SURBL blocklist [URIs: listover.com] 2.0 URIBL_BLACK Contains an URL listed in the URIBL blacklist [URIs: listover.com] 0.0 LOW_PRICE BODY: Lowest Price 0.0 STOX_REPLY_TYPE STOX_REPLY_TYPE 3.0 RCVD_IN_XBL RBL: Received via a relay in Spamhaus XBL [190.65.41.250 listed in zen.spamhaus.org] 0.9 RCVD_IN_PBL RBL: Received via a relay in Spamhaus PBL 1.1 DATE_IN_PAST_06_12 Date: is 6 to 12 hours before Received: date 2.0 BAYES_80 BODY: Bayesian spam probability is 80 to 95% [score: 0.8816] 1.9 INVALID_MSGID Message-Id is not valid, according to RFC 2822 0.1 RDNS_NONE Delivered to trusted network by a host with no rDNS 3.1 FORGED_MUA_OUTLOOK Forged mail pretending to be from MS Outlook X-Spam-Flag: YES Subject: *SPAM* Low Prices On Enlargement. I have looked at my user_prefs file on the server and it is correct, just not being read. __________________ Sean "SniffTheGlove"

7th July 2008, 07:30 AM	#16 (permalink)
dkg Northwoodsman Join Date: May 2006 Location: Northwoods of Maine Posts: 752	Spider, You should subscribe to the forums specific to the servers your accounts are on and specify instant email notification. I believe this is mentioned somewhere in the Knowledge base as the best way to keep up on any announcements regarding your server. __________________ Dave G. Click here to learn about a free eNom reseller account!!! How about a nice cabin rental on Moosehead Lake in Northern Maine? Aussie Bob fan since May 2002

7th July 2008, 07:33 AM	#17 (permalink)
Dotable Steve Retired - Gone Fishin' Join Date: Jun 2006 Location: Auckland Posts: 1,444	Yes, thats how our support system works and the details came in the welcome email. All announcements and support per server for outages etc are all relayed in each servers forum - that's our mailing list Subscribe to your server forum __________________ • Dotable - The home of "No Worries" hosting. • VPS ? Centos, Windows or Debian - Your choice • PHP5 ? Yes we do! • ClientExec? No Worries! • Do We Ride the Rails? Yes we do! • Move your sites to Dotable ? Yes we will!

7th July 2008, 09:40 AM	#20 (permalink)
SniffTheGlove Member Join Date: Dec 2006 Location: UK Posts: 76	Steve has now fixed the problem I had with user_prefs. The new server has a global file that it uses and not allows local copies to be used. Steve has fixed it for me to now continue with my local copies. Thanks Also Cron permission has been reset. Thanks Everything seems OK until the next time __________________ Sean "SniffTheGlove"

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7th July 2008, 07:11 AM	#15 (permalink)
Spider New Dotable member Join Date: Oct 2006 Posts: 6	With all due respect to the dotable team - Would it be possible to give us a bit more notice via EMAIL when these changes are going to be made? I have accounts on two different servers that were changed over and the first time, I only got an email a few hours before the change. This time, I only got an email after the change had already been made. This makes things especially difficult when you have clients who manage their own DNS. I have gotten quite a few angry emails from customers after these server changes, after their site suddenly drops offline. I realize that you post this stuff a bit earlier on your forums, but quite honestly, I don't have time to read through the dotable forums every single day. When information like this is SO important, couldn't it be emailed to customers who will be effected? Seems like it would be simple enough to set up PHPlist with a list of customers on each server, then do a mass mailing as soon as something like this comes up. I've really enjoyed my hosting experience with dotable and everything else runs great, but this "notification system" really seems to need an overhaul.

7th July 2008, 08:44 AM	#18 (permalink)
Spider New Dotable member Join Date: Oct 2006 Posts: 6	Thanks for the tip Dave and Steve. Very helpful! Steve- I've been a member since 2006 and apparently you weren't mentioning this in the welcome email then. Neither of my welcome emails(I still have 'em) mention subscribing to the server forum for important announcements, nor do they have the link that you provided above. Either way, now that I know, I'll set it up.

7th July 2008, 09:14 AM	#19 (permalink)
Spider New Dotable member Join Date: Oct 2006 Posts: 6	Another question- Since the move, file_get_contents and fopen seem to be disabled in PHP, even for local files. Is this change permanent, requiring all scripts to be rewritten for curl instead?