Goodbye everyone - Dotable

Pegasus · 12th January 2010, 07:05 PM

After 3 1/2 years with Dotable, I have decided to leave.
The service get worst as each month passes.
I can take no more, and wish everyone good luck.

SniffTheGlove · 20th January 2010, 04:16 AM

I have to say that for me the last 4 months have been very very good. I personally have not had any problems like I did the previous 4 months to that when everything was going wrong but it has been OK.

Looking at Panopta stats now just seems to be at very moment Nightingale does off-line for 3:52 mins but hey like I said it been good these last 4 months. Even the forums has been quiet.

UtopiaJon · 26th January 2010, 07:16 AM

Quote:

Originally Posted by SniffTheGlove

Even the forums has been quiet.

The forums are quiet because "Dotable" has done everything they can, since the takeover, to kill the forum atmosphere this once good webhost had.

support_JMontgomery · 26th January 2010, 08:29 AM

Please note that we have not tried to "kill" the forum environment with the new management. We request a support ticket for most requests so we can exchange account information securely. We do still monitor the forums regularly and welcome any and all comments here.

Dot_com · 7th February 2010, 05:15 PM

Any official support requests or service status inquiries need to be made through the Support Interface at https://clients.dotable.com/

While the Forums are often used by our staff for responding to observations and inquiries made by clients, (and clients of our clients), the official channel for support, the https://clients.dotable.com/ Client Interface, is put in place to allow our staff to be able to have a central place to handle support efficiently. Please always open and update tickets, so that our staff can better assist you and other clients with any issues or inquiries.

OddChoice · 8th February 2010, 03:00 AM

Yep, the Dotable staff don't get forums and they don't understand a forum based site - ah well, hopefully clients from other brands will keep them in work...

12th January 2010, 07:05 PM	#1 (permalink)
Pegasus Ex Client Join Date: Jul 2006 Posts: 79	Goodbye everyone After 3 1/2 years with Dotable, I have decided to leave. The service get worst as each month passes. I can take no more, and wish everyone good luck.

20th January 2010, 04:16 AM	#2 (permalink)
SniffTheGlove Senior Member Join Date: Dec 2006 Location: UK Posts: 240	I have to say that for me the last 4 months have been very very good. I personally have not had any problems like I did the previous 4 months to that when everything was going wrong but it has been OK. Looking at Panopta stats now just seems to be at very moment Nightingale does off-line for 3:52 mins but hey like I said it been good these last 4 months. Even the forums has been quiet. __________________ Sean "SniffTheGlove"

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26th January 2010, 08:29 AM	#4 (permalink)
support_JMontgomery Dotable Staff Join Date: Jan 2010 Posts: 10	Please note that we have not tried to "kill" the forum environment with the new management. We request a support ticket for most requests so we can exchange account information securely. We do still monitor the forums regularly and welcome any and all comments here.

7th February 2010, 05:15 PM	#5 (permalink)
Dot_com Dottable Support Join Date: Jan 2010 Location: Dotable Posts: 5	Any official support requests or service status inquiries need to be made through the Support Interface at https://clients.dotable.com/ While the Forums are often used by our staff for responding to observations and inquiries made by clients, (and clients of our clients), the official channel for support, the https://clients.dotable.com/ Client Interface, is put in place to allow our staff to be able to have a central place to handle support efficiently. Please always open and update tickets, so that our staff can better assist you and other clients with any issues or inquiries.

8th February 2010, 03:00 AM	#6 (permalink)
OddChoice Member Join Date: Mar 2006 Posts: 87	Yep, the Dotable staff don't get forums and they don't understand a forum based site - ah well, hopefully clients from other brands will keep them in work...