Came for the hosting, stayed for the support :) - Dotable

Mandragora · 12th July 2007, 07:30 AM

I just wanted to say that Dotable has been amongst the best hosting experiences that I've had--so much so that I've recommended it to a friend, my own dad and my business partner!

The latter experience is what I wanted to post on. I had a recent commission to set up an online store for a business I'm partnering with and we signed up with Dotable for the SD-3 plan, we were hosted on the Enterprise server. I set up Zen Cart on a subdomain and had problems with accessing it via the shared SSL certificate. I went to the Helpdesk, created a ticket and within 4 minutes, Bob had replied to it himself--within another 3 minutes, another support person had also replied with more details!

After I'd explained the issue they tracked things down and worked their miracles

and the issue was fixed and Zen Cart ready to roll later that day. So very soon I'll have extremely happy clients, earn my nice commission

and be able to access the international market for the business so much easier. This is perhaps the first real major (and important!) issue I've had with all four websites I maintain on here and it was dealt with in a professional, speedy and friendly way!

Dotable is definitely recommended for all your hosting needs

Mandragora · 2nd January 2009, 02:41 PM

Wow, I posted that in 2007... 2 years on and the service is still excellent. I've had to take my website offline sadly, mostly due to time constraints, but I find that having the webspace, bandwidth and domain set up is always handy, so I'm keeping everything running.

And at some point I may get around to re-creating my website!

I still maintain the website for my business partner, and apart from one little hiccup it's been quite a good ride there too.

Just wanted to say thanks to all the friendly staff who've helped with various issues along the way. Everything's been smooth and the service, again, is nothing short of amazing. I wish you good luck and hope everything is as good in 2009 (and beyond)!

Dotable Billy · 2nd January 2009, 06:18 PM

Thanks for the great words! Let us know if we can be of any help!

12th July 2007, 07:30 AM	#1 (permalink)
Mandragora New Dotable member Join Date: Jan 2007 Location: Brisbane, Australia Posts: 7	Came for the hosting, stayed for the support :) I just wanted to say that Dotable has been amongst the best hosting experiences that I've had--so much so that I've recommended it to a friend, my own dad and my business partner! The latter experience is what I wanted to post on. I had a recent commission to set up an online store for a business I'm partnering with and we signed up with Dotable for the SD-3 plan, we were hosted on the Enterprise server. I set up Zen Cart on a subdomain and had problems with accessing it via the shared SSL certificate. I went to the Helpdesk, created a ticket and within 4 minutes, Bob had replied to it himself--within another 3 minutes, another support person had also replied with more details! After I'd explained the issue they tracked things down and worked their miracles and the issue was fixed and Zen Cart ready to roll later that day. So very soon I'll have extremely happy clients, earn my nice commission and be able to access the international market for the business so much easier. This is perhaps the first real major (and important!) issue I've had with all four websites I maintain on here and it was dealt with in a professional, speedy and friendly way! Dotable is definitely recommended for all your hosting needs __________________ .: Mandragora's Crucible :. It's a bird, it's a plane, it's... it's... It's a borg.

2nd January 2009, 02:41 PM	#2 (permalink)
Mandragora New Dotable member Join Date: Jan 2007 Location: Brisbane, Australia Posts: 7	Wow, I posted that in 2007... 2 years on and the service is still excellent. I've had to take my website offline sadly, mostly due to time constraints, but I find that having the webspace, bandwidth and domain set up is always handy, so I'm keeping everything running. And at some point I may get around to re-creating my website! I still maintain the website for my business partner, and apart from one little hiccup it's been quite a good ride there too. Just wanted to say thanks to all the friendly staff who've helped with various issues along the way. Everything's been smooth and the service, again, is nothing short of amazing. I wish you good luck and hope everything is as good in 2009 (and beyond)! __________________ .: Mandragora's Crucible :. It's a bird, it's a plane, it's... it's... It's a borg.

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2nd January 2009, 06:18 PM	#3 (permalink)
Dotable Billy Senior Member Join Date: Oct 2008 Posts: 631	Thanks for the great words! Let us know if we can be of any help!