If you have chosen to have your account setup with Custom nameservers (ns1.yourdomain.com and ns2.yourdomain.com) then you will need to register those nameservers, before you can apply them to your domains.

You register your Custom nameservers at the domain register of your main WHM domain name that you signed up your Dotable account with. So look for "Register Nameservers" (or something like that) in the domain management section of your domain register. You will then be asked to provide the new custom nameservers and IPs, that were in your Dotable welcome email -

+===================================+
| Custom Nameservers for all your domains -
+===================================+
| Primary Nameserver : ns1.yourdomain.com
| Dedicated IP address : 101.101.101.101
| Secondary Nameserver : ns2.yourdomain.com
| Dedicated IP address: 101.101.101.102
+===================================+

The above IPs are just examples.

If you cannot find where to register your custom nameservers, then please ask your domain register for instructions on how to do so, or contact us and we'll provide assistance.

You need to basically tell your domain name to "point" to the Dotable.com servers. This is done by changing the DNS information for that domain name.

You will need to access the domain register that you purchased your domain name from and there should be a member's section. This will require a Username and Password [that you received when you bought the domain name]

Then find the section that says something like "Change or Update DNS info". You then replace the information that is currently there with the nameserver information that came with your welcome email.

By entering this nameserver information, you are instructing that requests for your domain name are directed to the Dotable.com servers. It could take up to 3 days for your domain to be fully propagated and for your site to be accessible via your domain name.

If you can't find a Member's section on the site that you purchased the domain name from, email their support staff and tell them what you want to do etc.

By redelegating your DNS info for your domain name, you are in effect hooking your domain name up with the Dotable.com servers and any requests for your domain name will be routed to the Dotable.com servers.

Your nameservers to use are in your Dotable.com welcome email. If you need more information, open a ticket on the helpdesk and we'll provide fast assistance.

To access your sites before the domain has propagated, simply access via the server's IP address and the ~username of the account. So, that would be http://serverIP/~username/. The "serverIP" is the server's IP. That information is in your Dotable.com welcome email.

Ok, you've created your domain in your WHM. You've gone along to your domain register and you've updated the DNS info for that domain so that it now points to your account on the Dotable.com that you're on. Your site will not become visible by the domain name for probably 48hours. Why is this taking so long, you ask? Why does it take so long? There are various reasons, but some studies have suggested that there are literally millions of DNS Servers that need to be notified of the new information!

Propagation takes two forms, changes to your DNS Zone and changes to your WHOIS information. The WHOIS is the master record that tells every DNS Server in the world which is the authoritative server for your domain. A change to your WHOIS information (done my your domain registrar) can take up to 72 hours to propagate fully. A change to your DNS Zone information typically affects only a handful of servers, and so is done much more quickly.

Now, you've created the domain in your WHM, gone to your domain register where you purchased the domain and you've changed the DNS info over to the new nameservers. Now the waiting game begins. If your domain has a dedicated IP address, you can access the site via the IP address right now. You can also access the site via the http://SERVERIP/~username.

A common question we get is that why can I access the site but my client cannot access the new site. The answer to this is that your ISP has updated its DNS information and the ISP of your client has not yet updated their DNS info. Hence you are looking at the new location of the domain name, whereas your client will still be looking at the old location.

Use this page to check the whois and other nameserver checks for your domains. You can check to see that your nameservers are registered properly and that your domain name has the updated nameservers. Just because you can see the updated information on this page, this doesn't mean that your site is viewable at its new location by everyone from around the net. True domain propagation takes up to 72 hours, maybe even longer.

Reverse DNS is setup on the server's main IP, since mail goes through there and many mailservers check for that now. We will not setup Reverse DNS on individual domains, as it's not needed.

Merriam-Webster defines propagation as:

the act or action of propagating : as a : increase (as of a kind of organism) in numbers b : the spreading of something (as a belief) abroad or into new regions c : enlargement or extension (as of a crack) in a solid body

For our purposes, definition B is most appropriate. Quite literally, propagation is the time during which your DNS Zone information is spread abroad to servers that didn't know about it before.

Why does it take so long? There are various reasons, but some studies have suggested that there are literally millions of DNS Servers that need to be notified of the new information!

Propagation takes two forms, changes to your DNS Zone and changes to your WHOIS information. The WHOIS is the master record that tells every DNS Server in the world which is the authoritative server for your domain. A change to your WHOIS information (done my your domain registrar) can take up to 72 hours to propagate fully. A change to your DNS Zone information typically affects only a handful of servers, and so is done much more quickly.

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