[Resolved!] Jupiter reboot - Dotable

Aussie Bob · 5th June 2006, 12:09 PM

Jupiter has just dropped offline. We're rebooting it now . . .

Aussie Bob · 5th June 2006, 12:28 PM

Update -

Couldn't get the server back from remote reboot, so the techs at the colo are investigating, and will do a manual reboot.

I'll update in a few minutes . . .

RuKiwi · 5th June 2006, 12:34 PM

You must be very embarrassed. I would..

Aussie Bob · 5th June 2006, 12:37 PM

Quote:

Originally Posted by Dataosk

You must be very embarrassed. I would..

Not embarrassed, just working hard to get the server back.

These things happen from time to time.

P-nut · 5th June 2006, 12:42 PM

Quote:

Originally Posted by Dataosk

You must be very embarrassed. I would..

IMO the only reason to feel embarassed would be if they weren't doing anything about the server being down. A host that actually gives a play-by-play of the status is pretty rare.

</me waits patiently for any new news>

noah · 5th June 2006, 12:49 PM

...with it going down every once in awhile, especially when we are made aware of whats being done to bring Jupiter back online. Thanks for the updates Bob. Lucky for me its 4:30 am this just gives me the excuse i need to stop working and get some sleep!

Aussie Bob · 5th June 2006, 12:50 PM

Quote:

Originally Posted by P-nut

IMO the only reason to feel embarassed would be if they weren't doing anything about the server being down. A host that actually gives a play-by-play of the status is pretty rare.

I've worked through literally hundreds of these type incidents, over the years. All we can do is work as hard as possible to get the server back online, and give updates on our progress in this announcement. Unfortunately server issues happen

so we keep communication foremost with such issues.

RuKiwi · 5th June 2006, 12:52 PM

Well I was having a kind of a promotion conversation on our DBoard, about how good is the new hosting is… And it went off on me! Bugger!! ))) Yes I know that kind of stuff happens once in a while. Always, in a best moment possible. )))

P.S. I appreciate your updates Bob!

Joey · 5th June 2006, 01:05 PM

Yes, the updates are very appreciated Bob

Thank you for the continually great service.

Aussie Bob · 5th June 2006, 01:12 PM

Yeah. Sorry about this folks. Any downtime is incredibly frustrating, and no matter how many times I've done this before, it's still frustrating as heck.

Techs are checking the wiring in our cabinet now. The other servers in the cabinet are fine. It's just Jupiter that's not responding.

As always, updates to follow . . .

5th June 2006, 12:09 PM	#1 (permalink)
Aussie Bob Dotable Founder Join Date: Mar 2005 Location: Land down under Posts: 3,898	[Resolved!] Jupiter reboot Jupiter has just dropped offline. We're rebooting it now . . . __________________ • Dotable • "an island of normality in a sea of pimps and pirates" •

5th June 2006, 12:28 PM	#2 (permalink)
Aussie Bob Dotable Founder Join Date: Mar 2005 Location: Land down under Posts: 3,898	Update - Couldn't get the server back from remote reboot, so the techs at the colo are investigating, and will do a manual reboot. I'll update in a few minutes . . . __________________ • Dotable • "an island of normality in a sea of pimps and pirates" •

5th June 2006, 12:49 PM	#6 (permalink)
noah New Dotable member Join Date: May 2006 Posts: 22	Yeah, no problems... ...with it going down every once in awhile, especially when we are made aware of whats being done to bring Jupiter back online. Thanks for the updates Bob. Lucky for me its 4:30 am this just gives me the excuse i need to stop working and get some sleep!

5th June 2006, 01:05 PM	#9 (permalink)
Joey New Dotable member Join Date: Jun 2006 Location: Maryland, USA Posts: 7	Yes, the updates are very appreciated Bob Thank you for the continually great service. __________________ Joey Malinowski, Zamblo Hosting Solutions

5th June 2006, 01:12 PM	#10 (permalink)
Aussie Bob Dotable Founder Join Date: Mar 2005 Location: Land down under Posts: 3,898	Yeah. Sorry about this folks. Any downtime is incredibly frustrating, and no matter how many times I've done this before, it's still frustrating as heck. Techs are checking the wiring in our cabinet now. The other servers in the cabinet are fine. It's just Jupiter that's not responding. As always, updates to follow . . . __________________ • Dotable • "an island of normality in a sea of pimps and pirates" •

5th June 2006, 12:34 PM	#3 (permalink)
RuKiwi Senior Member Join Date: May 2006 Location: New Zealand Posts: 153	You must be very embarrassed. I would..

5th June 2006, 12:52 PM	#8 (permalink)
RuKiwi Senior Member Join Date: May 2006 Location: New Zealand Posts: 153	Well I was having a kind of a promotion conversation on our DBoard, about how good is the new hosting is… And it went off on me! Bugger!! ))) Yes I know that kind of stuff happens once in a while. Always, in a best moment possible. ))) P.S. I appreciate your updates Bob!

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