[Resolved] Earth down - Dotable

Aussie Bob · 26th April 2006, 10:13 PM

Earth server has dropped. We're checking why now. Will update in a few minutes in this thread . . .

Aussie Bob · 26th April 2006, 10:25 PM

Our colo provider is having network issues. I'll update here in a few minutes. Should be sorted in a few minutes. Apologies for the interruption.

Aussie Bob · 26th April 2006, 10:39 PM

Off the phone with one of the colo techs, and they're expecting this issue to be resolved in about 30 minutes from now. Sorry about this folks. This was unexpected and their maintenance they're currently performing, was not supposed to effect our cabinet, but it has.

I'll update here shortly. Thank you for your patience.

amdskip · 26th April 2006, 10:45 PM

Thanks for the posting this

Aussie Bob · 26th April 2006, 11:21 PM

Shouldn't be too much longer now.

Aussie Bob · 26th April 2006, 11:22 PM

Quote:

Originally Posted by amdskip

Thanks for the posting this

No worries. This is what we do.

Aussie Bob · 26th April 2006, 11:35 PM

And we're back. Always good to back.

Sorry about the interruption folks. Thank you for your patience.

ajverste · 26th April 2006, 11:46 PM

I'd been a customer for exactly 5 hours when Earth went down. But the information on this downtime was so quick that it told me even more than the ultraquick reaction to my order this morning which pleased me much. I read a lot of good things about your company on webhostingtalk, which is the reason I came to you.

Presently my webhoster is a company which is very good, much better than you are, in public relations and the announcement of all sorts of fancy software that never comes off the ground and boggles down their systems. I get the impression that you concentrate on webhosting. I like that. Let the customers do the public relations.

Aussie Bob · 26th April 2006, 11:58 PM

ajverste

Yes, our primary objective is to keep the servers humming and your sites up.

Thanks for the feedback, and welcome to Dotable.

mripguru · 27th April 2006, 11:42 AM

What was the root cause of this outage?

26th April 2006, 10:13 PM	#1 (permalink)
Aussie Bob Dotable Founder Join Date: Mar 2005 Location: Land down under Posts: 3,687	[Resolved] Earth down Earth server has dropped. We're checking why now. Will update in a few minutes in this thread . . . __________________ • Dotable • "an island of normality in a sea of pimps and pirates" •

26th April 2006, 10:25 PM	#2 (permalink)
Aussie Bob Dotable Founder Join Date: Mar 2005 Location: Land down under Posts: 3,687	Our colo provider is having network issues. I'll update here in a few minutes. Should be sorted in a few minutes. Apologies for the interruption. __________________ • Dotable • "an island of normality in a sea of pimps and pirates" •

26th April 2006, 10:39 PM	#3 (permalink)
Aussie Bob Dotable Founder Join Date: Mar 2005 Location: Land down under Posts: 3,687	Off the phone with one of the colo techs, and they're expecting this issue to be resolved in about 30 minutes from now. Sorry about this folks. This was unexpected and their maintenance they're currently performing, was not supposed to effect our cabinet, but it has. I'll update here shortly. Thank you for your patience. __________________ • Dotable • "an island of normality in a sea of pimps and pirates" •

26th April 2006, 11:21 PM	#5 (permalink)
Aussie Bob Dotable Founder Join Date: Mar 2005 Location: Land down under Posts: 3,687	Shouldn't be too much longer now. __________________ • Dotable • "an island of normality in a sea of pimps and pirates" •

26th April 2006, 11:35 PM	#7 (permalink)
Aussie Bob Dotable Founder Join Date: Mar 2005 Location: Land down under Posts: 3,687	And we're back. Always good to back. Sorry about the interruption folks. Thank you for your patience. __________________ • Dotable • "an island of normality in a sea of pimps and pirates" •

26th April 2006, 10:45 PM	#4 (permalink)
amdskip New Dotable member Join Date: Apr 2006 Posts: 17	Thanks for the posting this

26th April 2006, 11:46 PM	#8 (permalink)
ajverste New Dotable member Join Date: Apr 2006 Location: Eindhoven, Netherlands Posts: 7	Just in I'd been a customer for exactly 5 hours when Earth went down. But the information on this downtime was so quick that it told me even more than the ultraquick reaction to my order this morning which pleased me much. I read a lot of good things about your company on webhostingtalk, which is the reason I came to you. Presently my webhoster is a company which is very good, much better than you are, in public relations and the announcement of all sorts of fancy software that never comes off the ground and boggles down their systems. I get the impression that you concentrate on webhosting. I like that. Let the customers do the public relations.

26th April 2006, 11:58 PM	#9 (permalink)
Aussie Bob Dotable Founder Join Date: Mar 2005 Location: Land down under Posts: 3,687	ajverste Yes, our primary objective is to keep the servers humming and your sites up. Thanks for the feedback, and welcome to Dotable. __________________ • Dotable • "an island of normality in a sea of pimps and pirates" •

27th April 2006, 11:42 AM	#10 (permalink)
mripguru Sr. Systems Janitor Join Date: Apr 2006 Location: United States Posts: 74	What was the root cause of this outage?

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