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Old 31st October 2006, 07:29 PM   #1 (permalink)
Ric
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Default NEVER modify client's account username or domain

Hello,

Can I modify/edit customers account "UserName" directly via WHM, or must submit a ticket?

I never change/edit my clients account UserName before . any advice? thanks ..

Ric
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Old 31st October 2006, 07:53 PM   #2 (permalink)
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Quote:
Originally Posted by Ric
Can I modify/edit customers account "UserName" directly via WHM, or must submit a ticket?
No, if you or us change an account's username, that account will be corrupted.
Quote:
I never change/edit my clients account UserName before . any advice? thanks ..
Don't do it. If you really need to change an account's username, delete that account and recreate it, with the desired username. There's no way around that.
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Old 31st October 2006, 08:26 PM   #3 (permalink)
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Thanks Bob,

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Old 31st October 2006, 08:28 PM   #4 (permalink)
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Old 31st October 2006, 08:38 PM   #5 (permalink)
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Making this a sticky as it's important to not use this feature of cpanel.
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