No server outages? Maybe faster support and honesty? - Dotable

sharks · 3rd January 2010, 01:33 PM

WE ARE DOWN. Been down for 6 hours. No one seems to care and inform us. What kind of business is this?
http://dotable.com/dotable-support-f...html#post18392

Dot_com · 3rd January 2010, 05:39 PM

The initial cause of the issue was network related, which has since been resolved by our data center operators. Following this, the ipaliases had issues not loading properly, and thus all dedicated IP websites were disabled until the issue could be resolved.

The ipaliases issue was fixed just a little while ago, and now websites with dedicated IPs should be back up.

-------
Dotable

OddChoice · 3rd January 2010, 09:10 PM

Shouldn't you let people know that you are aware of the problem? Did Ditlev not understand the implications of buying a forum based site - COMMUNICATION? It's not a new problem here and the lesson just doesn't seem to get learned.

sharks · 4th January 2010, 09:03 AM

Quote:

Originally Posted by OddChoice

Shouldn't you let people know that you are aware of the problem? Did Ditlev not understand the implications of buying a forum based site - COMMUNICATION? It's not a new problem here and the lesson just doesn't seem to get learned.

It doesn't.

I changed to httpme.com - done with this bullsh*t. I am running a business here.

SniffTheGlove · 20th January 2010, 05:20 AM

Quote:

Originally Posted by sharks

It doesn't.

I changed to httpme.com - done with this bullsh*t. I am running a business here.

Is this the same httpme.com that has been slammed by it's customers for poor support and also bad press for it's services?

macmansc · 25th February 2010, 03:59 AM

I currently use both httpme and dotable. I began using both because of Aussie Bob. Now that he's sold both, I need to see what he's doing now. I would like a similar service to these companies, but with a little better support. HTTPme hasn't been a problem for a long time. Dotable, I understand outages and hardware failures, but lack of updates on the matter aren't good.

3rd January 2010, 01:33 PM	#1 (permalink)
sharks New Dotable member Join Date: Jan 2010 Posts: 15	No server outages? Maybe faster support and honesty? WE ARE DOWN. Been down for 6 hours. No one seems to care and inform us. What kind of business is this? http://dotable.com/dotable-support-f...html#post18392

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3rd January 2010, 05:39 PM	#2 (permalink)
Dot_com Dottable Support Join Date: Jan 2010 Location: Dotable Posts: 5	The initial cause of the issue was network related, which has since been resolved by our data center operators. Following this, the ipaliases had issues not loading properly, and thus all dedicated IP websites were disabled until the issue could be resolved. The ipaliases issue was fixed just a little while ago, and now websites with dedicated IPs should be back up. ------- Dotable

3rd January 2010, 09:10 PM	#3 (permalink)
OddChoice Member Join Date: Mar 2006 Posts: 87	Shouldn't you let people know that you are aware of the problem? Did Ditlev not understand the implications of buying a forum based site - COMMUNICATION? It's not a new problem here and the lesson just doesn't seem to get learned.

25th February 2010, 03:59 AM	#6 (permalink)
macmansc New Dotable member Join Date: Jan 2009 Posts: 11	I currently use both httpme and dotable. I began using both because of Aussie Bob. Now that he's sold both, I need to see what he's doing now. I would like a similar service to these companies, but with a little better support. HTTPme hasn't been a problem for a long time. Dotable, I understand outages and hardware failures, but lack of updates on the matter aren't good.