Time difference

[mrs twaddle]

don't ask.... we're all a bit withdrawn and shocked from wandering around the web with no home. Supposedly not thier fault.... I know it ain't mine.

That host is currently putting all our stuff where we can get it. I hope... but that particular server seems to be reallllllly slow so getting the stuff is gonna be a nightmare.

[Aussie Bob]

Well we have a home for you here at Dotable. Come on over. I'll put the kettle on.

[mrs twaddle]

I'm going to cry.

the last few days have been hell...

lets hope i can get all our stuff.

[Aussie Bob]

Well we can't fix your current issues, but your account has been setup on the Dotable earth server. I put the kettle on, and the fireplace is roaring.

[mrs twaddle]

Ta Bob.
had my mail... having problems getting to my old files still though..
Was hoping you'd be able to copy everything over for me.... when it decides to speed up a bit.

[Aussie Bob]

Originally Posted by mrs twaddle

. . . having problems getting to my old files still though..

Was hoping you'd be able to copy everything over for me.... when it decides to speed up a bit.

Might be best if you upload full cpanel backups onto the Dotable earth server, and then we can restore those backups. That's the most accurate method of moving a site from one cpanel server to the next cpanel server.

[mrs twaddle]

If only i could get on to get those back ups...
My p.c with the backs up on died.. so i need to get on the "old" server to make new ones....
Should i set up everyone account and put the backs up in each one?

[Aussie Bob]

Originally Posted by mrs twaddle

. . . Should i set up everyone account and put the backs up in each one?

No, just upload the backups and we'll restore them. If we were restoring from a full cpanel backup, uploaded, we would have to delete the existing username for the incoming cpanel backup restore.

[mrs twaddle]

But what about the back up for the top account... I should do that first yes?
The pass and user was different on the old host, so would that log in info be what it used to be or what it is now (After restore)

As you can see I am good at tying myself up in knots. ;D

[Aussie Bob]

Just drop a ticket into the Dotable helpdesk and we'll start these transfers from there. Hopefully you can get access from your old host, and get those backups uploaded to earth, so we can restore them for you.