Forum issue - Page 2 - Dotable

Aussie Bob · 10th October 2007, 04:23 PM

Maybe there's a new thread timeout setting in VB admin?

I can't see anything like that, but I do tend to get lost in VB's admin. If anyone knows if there is such a setting, let me know.

Josh · 10th October 2007, 04:34 PM

mylinear, it would be helpful to know what browser and OS you are using.

Josh · 10th October 2007, 05:05 PM

I've just ran some tests with Opera and Firefox and the problem is only occuring with Safari.

Something I have noticed though when testing with the other browsers is that the live chat is no longer visible (previously it didn't show in Safari, but did with Firefox and Opera) - now there's nothing on any browser.

Do you still have the live chat Rob?

Aussie Bob · 10th October 2007, 05:24 PM

Yeah, still have the live chat, but it's not on now though. It hasn't been active for a while now. It's mainly a sales tool, and with me in Sydney, it wasn't used.

Josh · 10th October 2007, 05:26 PM

But is the link to it (or graphic or whatever it is you use at the top of the page) still visible?

It's not that I can't use it because it's off, I can't actually see any indication that you even have it.

Aussie Bob · 10th October 2007, 05:33 PM

If live chat is off, the live chat icon doesn't show. It only shows when it's on.

Josh · 10th October 2007, 05:47 PM

ok - so that may be still working in other browsers then.

I'd love to find out what's up with VB new post markings though. I've been searching the net but can't see anything. According to the VB development team one of their test browsers is Safari on a Mac so if this was a bug you'd expect it would have been noticed by them or at least reported by other customers/users.

I'm starting to think it's a local problem - something in the settings here.

Josh · 10th October 2007, 05:50 PM

Another stupid thing is when I make a reply to a thread, I am redirected back to my reply - that's fine and what I want. But, with that thread, the new post indicator stays on (shows a new post, with me as the author and doesn't 'time out' like the others do

)

Aussie Bob · 10th October 2007, 07:42 PM

Yeah, it's all working like it should in FF and IE. I can't replicate this issue at all.

Josh · 10th October 2007, 08:26 PM

The problem is definately local to this installation of VB. I have been to several other forums I visit occasionally, all running the same version* of VB and the problem doesn't exist.

*Correction - 1 is running the same version, 2 are running 3.6.8 (current)

10th October 2007, 04:23 PM	#11 (permalink)
Aussie Bob Dotable Founder Join Date: Mar 2005 Location: Land down under Posts: 4,068	Maybe there's a new thread timeout setting in VB admin? I can't see anything like that, but I do tend to get lost in VB's admin. If anyone knows if there is such a setting, let me know. __________________ Please review Dotable at the following review sites - HostJury.com \| WebHostingStuff.com

10th October 2007, 04:34 PM	#12 (permalink)
Josh Senior Member Join Date: May 2005 Location: Farnham, Surrey, GB Posts: 836	mylinear, it would be helpful to know what browser and OS you are using. __________________ Joshua Powell

10th October 2007, 05:05 PM	#13 (permalink)
Josh Senior Member Join Date: May 2005 Location: Farnham, Surrey, GB Posts: 836	I've just ran some tests with Opera and Firefox and the problem is only occuring with Safari. Something I have noticed though when testing with the other browsers is that the live chat is no longer visible (previously it didn't show in Safari, but did with Firefox and Opera) - now there's nothing on any browser. Do you still have the live chat Rob? __________________ Joshua Powell

10th October 2007, 05:24 PM	#14 (permalink)
Aussie Bob Dotable Founder Join Date: Mar 2005 Location: Land down under Posts: 4,068	Yeah, still have the live chat, but it's not on now though. It hasn't been active for a while now. It's mainly a sales tool, and with me in Sydney, it wasn't used. __________________ Please review Dotable at the following review sites - HostJury.com \| WebHostingStuff.com

10th October 2007, 05:26 PM	#15 (permalink)
Josh Senior Member Join Date: May 2005 Location: Farnham, Surrey, GB Posts: 836	But is the link to it (or graphic or whatever it is you use at the top of the page) still visible? It's not that I can't use it because it's off, I can't actually see any indication that you even have it. __________________ Joshua Powell

10th October 2007, 05:33 PM	#16 (permalink)
Aussie Bob Dotable Founder Join Date: Mar 2005 Location: Land down under Posts: 4,068	If live chat is off, the live chat icon doesn't show. It only shows when it's on. __________________ Please review Dotable at the following review sites - HostJury.com \| WebHostingStuff.com

10th October 2007, 05:47 PM	#17 (permalink)
Josh Senior Member Join Date: May 2005 Location: Farnham, Surrey, GB Posts: 836	ok - so that may be still working in other browsers then. I'd love to find out what's up with VB new post markings though. I've been searching the net but can't see anything. According to the VB development team one of their test browsers is Safari on a Mac so if this was a bug you'd expect it would have been noticed by them or at least reported by other customers/users. I'm starting to think it's a local problem - something in the settings here. __________________ Joshua Powell

10th October 2007, 05:50 PM	#18 (permalink)
Josh Senior Member Join Date: May 2005 Location: Farnham, Surrey, GB Posts: 836	Another stupid thing is when I make a reply to a thread, I am redirected back to my reply - that's fine and what I want. But, with that thread, the new post indicator stays on (shows a new post, with me as the author and doesn't 'time out' like the others do ) __________________ Joshua Powell

10th October 2007, 07:42 PM	#19 (permalink)
Aussie Bob Dotable Founder Join Date: Mar 2005 Location: Land down under Posts: 4,068	Yeah, it's all working like it should in FF and IE. I can't replicate this issue at all. __________________ Please review Dotable at the following review sites - HostJury.com \| WebHostingStuff.com

10th October 2007, 08:26 PM	#20 (permalink)
Josh Senior Member Join Date: May 2005 Location: Farnham, Surrey, GB Posts: 836	The problem is definately local to this installation of VB. I have been to several other forums I visit occasionally, all running the same version* of VB and the problem doesn't exist. *Correction - 1 is running the same version, 2 are running 3.6.8 (current) __________________ Joshua Powell

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode