• We're experienced hosting professionals.

Both Steve and myself have over a decade of combined hosting experience under our belts. We've been in the hosting trenches for more than 10 years. We're seasoned and very successful hosting professionals. There's no trial and error with Dotable's service. We know what works, and we know how to implement and manage our backend infrastructure, delivering first class hosting at a very affordable price.

• Interact with Dotable's owners!

Yes, at Dotable you can interact directly with Steve or myself, via email, live chat, on the forum, or on the Dotable helpdesk. We own Dotable, and handle all sales/support. There's no need to escalate your issue through management, hoping to connect with someone who can make a decision for you. This is a major advantage as compared to dealing with very large companies, who have several layers of staff between the company's owners and the client base.

• No middle men!

At Dotable we own our own equipment, from our high powered servers, through to our Cisco switches. We are not resellers for other hosts. We are the pure source of the hosting supply and there are no middlemen in between us and our clients. This enables us to pass on the cost savings to our customers, and deliver a pure and superior hosting service, than a lot of our competitors, who are essentially reselling hosting services from another hosting supplier. Dotable clients deal directly with the source of the hosting, and this eliminates possible complications caused by dealing through resellers, rather than the pure source.

• Powerful 2U AMD Dual Core Dual Opteron servers.

We use state of the art 2U Rackmount AMD Dual Core Dual Opteron (4x2.6ghz) servers, 4MB cache, 8.0GB ECC RAM, 4 x 500GB SATA drives with hardware RAID1 for hard drive redundancy, and 2 x 550w hot swap redundant Power Supply Units. There are 4 hard drives per server, with drive 1 and 2 mirrored, and drive 3 being a hot spare and drive 4 containing the cpanel backups. Supermicro servers only contain the highest quality parts, and have excellent cooling properties. The 2 x 550w Power supply units give us redundancy in case a Power Supply Unit should fail.

• Flexible billing payment options.

You have the flexibility using your credit card, PayPal, cheque, money order or Western Union wire transfer, to pay by the month, or every 3 months, 6 months, or every 12 months. Discounts are given for paying as such. If you pay every 3 months, you receive a 2.5% discount. If you pay every 6 months, you receive a 5% discount. If you pay every 12 months, you receive a 10% discount. Simply choose the payment terms that best suit your circumstances. The Dotable billing system is flexible, user friendly, secure and very robust.

• No risk Money Back Guarantee.

Dotable offers a no risk 60 day Money Back Guarantee. If you are not satisfied with our service, within the first 60 days, and wish to cancel, we will issue you a full refund of your original purchase price. We also offer pro-rata refunds for 3mth, 6mth and 12mth payment terms. So for example, if you decide to pay every 12mths, and want to cancel 9mths down the track, we will pro-rata your refund for the 3 unused months.

• Real 24x7x365 Technical and Billing support.

We offer 24x7x365 Technical and Billing support, with Dotable sysadmins manning the secure helpdesk around the clock, 365 days a year. Many hosts have lower level techs that work on their helpdesk, but Dotable only has very experienced sysadmins, working on the Dotable Helpdesk. This means issues can be dealt with very quickly and efficiently by our sysadmins.

There are also many Knowledge Base articles, and live demos, for you to teach yourself aspects about your hosting account. It has been said that give a man a fish and you feed him for a day, but teach a man to fish and you feed him for life. You can use our Knowledge Base and live demos to teach yourself how to get the most out of your Dotable account. If you're stuck on something, we're still there to lend a hand if needed.

• Profitable and 100% debt free.

Dotable is 100% debt free. We do not incur debts of any type. We believe in operating a cashflow positive, organically grown business model, on the foundation of excellence. In this volatile world of internet companies going belly up seemingly everyday, you can be rest assured that we're in this for the long haul. We're here today, and we'll still be here tomorrow, next year and the following years after that. We're not a fly-by-night operation, put together on a shoestring budget. Far from it actually.