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Old 24th December 2008, 04:03 PM   #11 (permalink)
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Hopefully when it happens the notice given will at least be longer than last time. Meanwhile please would you expedite my ticket #3747 since SpamAssassin seems to be still (or again) not running on mars.
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Old 28th December 2008, 11:46 AM   #12 (permalink)
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For the benefit of anyone else still struggling with this:
Quote:
Originally Posted by support
You need to install SpamAssassin through your cPanel. It is currently disabled. While it was re-enabled to be used to the server, it was not turned on globally. Each account that wants to use it needs to enable it.
This isn't helped by the fact that using RVskins the SpamAssassin entry didn't appear in the user control panels. Following Dave's comments in the other thread I tried a switch to RV light on one account, which fixed it not only on that account but on all others (no need for any further theme changes). YMMV.
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