Kosh

It`s a question that gets asked millions of times on various hosting forums, usually by teenage kids looking for a free ticket desk to install on their mega hosting projects! I hate to be one to ask this but.....

Has anyone used any of the free helpdesks that are floating around? I`ve looked at Ceberus but it`s way too much for what I need. I see Support Trio offers a limited free license and looks quite nice.

I need something light, not overly bloated. Just a basic ticket desk, can create a couple of departments, one piped email address is enough, also preferably with a faqs module built in. Ideally nice clean code, css and can be themed via header/footer.

Surprisingly, this is not for a hosting business but for a domain that is offering a subscription based geo-sciences datacentre.