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Old 15th May 2007, 07:37 AM   #38 (permalink)
Aussie Bob
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Join Date: Mar 2005
Location: Land down under
Posts: 4,068
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Quote:
Originally Posted by Gerrit View Post
I'm just trying to keep a good mood here, Dave. All of myclients are informed, I told we're working on it and things will be good soon.
That's the attitude Gerrit! That's my approach in instances such as this.

Keep your clients up to date and they'll be happy. In my 5yrs as a host, fast communication during outages will keep folks pretty calm. It's when clients don't know what's happening, and there's no communication, that they get irate.
Quote:
We'll be up and running soon.
Yes, indeed we will.
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