I guess I'm really interested in the support experience people have had with their registrar. Most registrars seem to be great...until you have a support issue. You can find complaints about lack of support (mostly extreme delays in solving a problem) against most registrars.
I'd be willing to go up in price a little from the $7 and $8 registrars if I knew there was support there to back me up if there was a problem. I certainly don't want to pay more for the same flaky support as the cheap services.
I'm currently standing on the deck of the sinking Registerfly.com. (If you don't know all the drama, search Google on "registerfly meltdown" or visit registerflies.com.) This is the second registrar that I've been with that has had major problems impacting customers domains. It took me 3 weeks the first time to get my problems sorted out and I had a site down for 1 week.
This time I've lost one domain due to the registrar being unable (unwilling?) to renew it. Still trying to figure out how to get that back. I'm just looking for a reasonable-cost place to safely store my domains.
Shepherdboy
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