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Originally Posted by Ric
Can I modify/edit customers account "UserName" directly via WHM, or must submit a ticket?
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No, if you or us change an account's username, that account will be corrupted.
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I never change/edit my clients account UserName before . any advice? thanks ..
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Don't do it. If you really need to change an account's username, delete that account and recreate it, with the desired username. There's no way around that.