Hm, thanks for the feedback, I'll definitely let the right people know, but lets see if I can answer some of these issues here.
You should focus on the following:
make the site up to date in respect of the content:
Aussie Bob is no longer in the team so replace him with the current manager.
With this, If we remove all of AussieBob's posts and such, almost everything would be gone from the forum. It shows his status under his names in the posts as "Retired Dotable Founder". If you're talking about another place, please let me know so that I can take a look into it.
Remove outdated info, like Live chat from contact.
I've removed the section on live chat from the contact section. Thanks for pointing that out.
In the case of server outages send out notification emails.
I don't know if we have an e-mail notification about servers going down, but I will check with Jaku about that. We currently have notices from Panopta when services go down on servers, and we have our own monitoring software running as well. We do make a post on the forum in the announcement section of the forum as soon as we see a server go down. A new feature that Billy just added to that section is that it will automatically post to a twitter that Billy set up.
http://twitter.com/dotablestatus will update automatically whenever a post is made in announcements.