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Old 4th August 2008, 11:32 PM   #1 (permalink)
Lorin
New Dotable member
 
Join Date: Mar 2007
Posts: 15
Angry Deplorable billing practices

On July 24th I filed a support ticket to close my account. Here's a quote from the automated email reply:

Quote:
Your Ticket has been received and a member of our staff will review it and reply accordingly. Listed below are details of this Ticket. Please make sure the Ticket ID remains in the subject at all times.

Ticket ID: TDS-353048
Subject: Please close my account
Department: Billing issues
Priority: Low
Rather than close my account, Dotable has billed me for another month's hosting. What is going on?

I need my money refunded and my account closed ASAP.

Not happy Bob.
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